SHIPPING & RETURNS

Shipping Costs
  • ITALY
    Free shipping on orders of €99.99 or more.
    BRT Italy: €5.99.
    BRT collection point: €4.99.
    DHL Premium: €9.99.
    Venice and smaller islands: €19.99.
  • EUROPE
    €12.99 to supported European destinations, except Estonia, Finland, Latvia, Lithuania and Sweden: €14.99.
  • UNITED KINGDOM AND SWITZERLAND
    €14.99.

The options available for your address and the final amount are shown at checkout.

Shipping times

Estimated delivery is 8–9 business days (Monday to Friday) from order confirmation. All shipments include tracking.

You can change the following delivery details:

  • Expected delivery date
  • Collection point
  • Delivery address
Return Policy

To request a return, get in touch through our contact page.

You must request a return within 14 days of delivery. We can only accept products that meet all of the following conditions:

  • Items are undamaged
  • Items are unused, unwashed and unstained
  • Original labels are intact and have not been removed
HOW TO MAKE A RETURN
  1. Pack the item securely in a suitable envelope or parcel.
  2. Print the order confirmation you received by email.
  3. Place the item and order confirmation inside the parcel.
  4. Send the parcel using a postal service or courier of your choice to the address below:

Opaco Srls
Viale Giuseppe Mazzini, 88
36050 Cartigliano (VI)
Clearly mark the parcel RESO 500GCORP.